BDO Network Bank Brings Its Exemplary Community Service Online

BDO Network Bank (BDONB) has been more than just a business in the communities that it serves. The rural bank has become a valuable member of each community, responding to their financial needs and even beyond.

However, the various lockdowns have put many businesses on hold. As a result, business owners and their employees find themselves struggling to maintain their livelihoods.

A loan as a lifeline

As sales dwindle for many businesses due to the lack of customers, loans from banks and financial institutions are necessary to keep them afloat and tide them over until the economy recovers.

This was true for a 51-year old seamstress in Davao City, who was struggling to sustain her sewing and apparel business. She was lucky enough to receive a huge order for washable face masks but she still had a problem. Due to slow business in previous months, she didn’t have enough capital to buy raw materials to produce what her customer ordered.

The seamstress approached several banks and lending institutions, but her loan application was denied, as they were not granting loans during the enhanced community quarantine (ECQ). Feeling hopeless, she thought that she was going to lose the big order from the customer and the earnings that she badly needed.

Fortunately, she was approached by BDONB’s MSME Matina Team. Said team has been proactively calling up entrepreneurs to find out how the Bank could help, knowing that businesses urgently needed a financial boost during these times. 

After talking to the seamstress, BDONB assured her that it can grant her a loan even during ECQ, taking away her distress and despair. As a result, she was able to fulfill her buyer’s order and provide income not only for herself but for her workers and their families. The masks she made also helped the community at large by providing them protection from the pandemic.

The loan had a ripple effect as it made it possible for the seamstress to buy from her cloth supplier and benefit his business as well.

Walking the extra mile: onsite and online

BDONB employees are known in their communities as reliable partners during times of need, often going the extra mile to make transactions and life in general easier for bank clients. For instance, it’s not unusual for BDONB employees to meet up with clients at the checkpoints to process much-needed transactions if travel restrictions prevent clients from going to the bank.

However, as the pandemic continues to disrupt the way of life, the face-to-face, physical contact, and reassuring personal touch with the community that BDONB employees are accustomed to will have to be put on hold.

The solution that BDONB now offers to its clients, who are used to the warm, assuring community outreach of the bank’s employees, is to create its own social media community. This community will be gathered in the official BDONB Facebook Page, which was recently launched by the rural bank.

“BDO Network Bank has been looking forward to an official Facebook page. And for us, this is the best time, as the team is geared up and more forearmed to support an online community. After a year from our rebrand, we deem this is the best follow through to continuously propagate brand awareness and improve our customer engagement,” BDO Network Bank president J.Antonio S. Itchon said. 

“More importantly, we are a proponent of driving inclusive economic growth through our relevant financial products and services. We support our clients aspirations and business needs especially in unserved and underserved communities. By launching our own FB page, we envision to exponentially grow the number of lives that we can change and prosper,” he added.

BDO Network Bank’s Facebook page will serve as its alternative channel in reaching out to the communities it serves. The platform will complement its on ground services such as answering to product inquiries, conducting financial wellness roadshows, and getting customer feedback. All these can be done on its official Facebook page without the need for face-to-face engagement or visiting BDO Network Bank branches.

Visit BDO Network Bank’s Official Facebook Page here:

48 thoughts on “BDO Network Bank Brings Its Exemplary Community Service Online”
  1. Magandang opportunity po ito para sa mga may business na hindi na kayang i sustain dahil sa pandemya na nangyari kaya salamat po kay BDO dahil tinutulungan niya ang mga small business para masustain pa rin.. ❤❤❤

  2. Ang galing ng idea na meron sila facebook page pra mas mapadali ang mga magiinquire sa knila always BDO we find ways tlga BDO SAMA SAMA TAYO

  3. Napaka buti talaga ng bdo dahil tinutulungan nila ang mga small business na umangat ulit dahil sa gawa ng pandemic na to kaya salute and godbless sa inyo lahat

  4. Great ideas na meron na Rin silang Facebook page,mas mapapadali pa and pag inquire Ng bawat costumers at Hindi na kailangan pang pumunta sa bank nila mismo.

  5. Salute talaga sa mga bumubuo ng BDO patuloy pankayong iblessed ni lord wag po kayo magsawa tumulong sa mga tao. Kaya marami nag iinquire sa kanila kase mas maganda ang mga benifits nila, at makakaipon ka talaga mas mura pa mag pa open ng bank acc.

  6. Nakakatuwa na may ganito kayong serbisyo BDO. Napakalaking tulong ito para sa amin ngayong Pandemic. Kudos!

  7. Thank you BDO for helping the small business and those who are effected by the pandemic. Truly that this rural Bank find its ways to help people. At tumutulong po tlaga sila sa mga business na makabangon muli.? Ang galing din po kasi meron na po silang official Facebook page Para makapag serve pa rin sa sknilang clients at masagot Yun mga inquiries po nila. ? Good job po BDONB??

  8. Ang dami talagang natutulungan ng BDO ngayong may pandemya.The best bank talaga sila para sakin! Good idea din na meron silang facebook page mas mapapadali ang gustong mag inquire at higit sa lahat maganda ang kanilang serbisyo.

  9. It’s good to hear that BDO is the one searching and reaching out to the people who’s in need at this time of pandemic. I honestly know how the pandemic affected my relative’s business and I also heard the suffering of some enterpreneurs being denied for their applied loan. It is so heartwarming to know that there is this kind of company Like BDO who is always finding ways for everything. Good thing also is that they’re helping people and making everything possible for the benefit of each others businesses thru their facebook page! Its is now easy to know the answers on our query while staying safe at home!

  10. Napag Aling ng BDO hndi lang sa Service nila pati pag tulong sa mga Kapwa ntin Pilipino na nawalan ng Pang Kabuhayan sa Panahon ngayon.. BDO REALLY FIND WAYS

  11. Very Good advocacies ng BDO to help other lalo na ngayon pandemic Very convenient to have this offer loan to all needed BDO always find ways to have a good life offer to us to help us in any alternative way ?

  12. BDO Network Bank ay my malasakit sa kapwa. Sa hirap ng buhay ngayon ang hirap mangutang dahil lahat ng businesses ay apektado.SALAMAT sayo BDONB na umaagapay ka sa mga entreprenuers lalo na ung nasa SME. At maganda yong bagong online service nyo thru facebook page. Laking tulong yan sa mga clients para iwas pila sa bangko maiiwasan ang dikit dikit ng mga tao,tipid pa sa oras, hassle free talaga ,at saka para na rin sa safety ng mga empleyado ay maiiwasan ang face to face interaction .kahit di makakapasok ang empleyado sa office ay pwede sya mag home based dahil sa online service. Good job BDONB my malasakit kayo sa mga empleyado at clients nyo, you find ways talaga!

  13. Big help talaga to para sa mga BDO users Mommy. Hoping na makatulong pa lalo sakanila tong new and improved online service nila. ❤️

  14. BDO is one of the Philippines leading banks, served clients the best way possible ?? thank you BDO for good service ?❤️

  15. Thank you BDO for always making a way to find Filipinos a chance to start and make a way to more easier how to handle the situation, thank you for always giving a good services online or offline ❤❤❤❤

  16. Wow nakakatuwa na meron sila facebook page ? Talagang gumagawa sila ng ways , nakakatuwa talaga . Di na kailangan pumunta mismo sa kanila , lalo na sa panahon ngayon medyo mahigpit pa ang pagbabantay at pag sunod sa protoccol ? malaking tulong ito sa lahat ..

  17. It’s good to hear na meron ng ganito ang BDO. In this way mas marami na kayo matutulungan ngayong pandemic. BDO always find ways.. Good job???

  18. I always with BDO. Laking tulong talaga ang BDO para sa mga nawalan ng pangkabuhayan. Napakabuti po ng BDO dahil tinulungan nila ang small business ipagpatuloy niyo po iyan. Ipagpatuloy niyo po ang pagtulong. Salamat BDO

  19. napakalaking tulong nito, lalo na sa gusto mag business,napakaganda nng naisip nng BDO, good job and God bless BDO

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